Privacy Statement
This privacy statement applies to https://www.vietvisionmice.com/en/ (Viet Vision MICE) owned and operated by Viet Vision Holdings. This privacy statement describes how Viet Vison MICE collects and uses the personal information you provide on our Website: https://www.vietvisionmice.com/en/. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
1. Collection & Use of Personal Information
We gather the following personal details from you:
- Contact Information: This includes your name, email address, mailing address, nationality, phone number, and zip code.
- Billing Information: This covers your credit card number and billing address.
- Unique Identifiers: Your username and account number.
2. Passport & Visa Information
Like most websites, we automatically collect data about your device, including your IP address, browser type, operating system, and the pages you visit before and after our site. Additionally, we may use web analytics tools and technologies such as cookies and web beacons to track your interactions with our site—this includes the pages you view, the links you click, and other activities related to our services.
3. We use this information to
- Respond to customer inquiries and service requests.
- Manage and maintain your account.
- Enhance our website and marketing strategies.
- Facilitate airline ticket reservations, hotel bookings, and travel permit applications for specific regions in Vietnam.
- Craft a personalized travel experience tailored to your preferences.
- Send you our latest newsletter upon request.
4. Information Obtained from Third Parties
If you share personal information about others with us, or if others provide your information, we will use it solely for the intended purpose for which it was given.
5. Information Sharing
We only share your personal information as outlined in this privacy statement and do not sell it to third parties.
We may disclose your personal data to trusted service providers who assist with business operations, such as order shipping, customer service, or airline ticket bookings. These companies are authorized to use your information solely to perform these services for us.
Additionally, we may disclose your personal information when required by law, such as complying with a subpoena or similar legal process. Disclosure may also occur if we believe it is necessary to protect our rights, ensure your safety or the safety of others, investigate fraud, or respond to government requests.
In the event that Viet Vision MICE undergoes a merger, acquisition, or sale of assets, you will be informed via email and/or a prominent notice on our website regarding any changes in ownership or the use of your personal information, as well as any options available to you concerning your data. We will also share your information with third parties only with your prior consent.
5. Information Sharing
We only share your personal information as outlined in this privacy statement and do not sell it to third parties.
We may disclose your personal data to trusted service providers who assist with business operations, such as order shipping, customer service, or airline ticket bookings. These companies are authorized to use your information solely to perform these services for us.
Additionally, we may disclose your personal information when required by law, such as complying with a subpoena or similar legal process. Disclosure may also occur if we believe it is necessary to protect our rights, ensure your safety or the safety of others, investigate fraud, or respond to government requests.
In the event that Viet Vision MICE undergoes a merger, acquisition, or sale of assets, you will be informed via email and/or a prominent notice on our website regarding any changes in ownership or the use of your personal information, as well as any options available to you concerning your data. We will also share your information with third parties only with your prior consent.
6. Cookies and Other Tracking Technologies
Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We link the information we store in cookies to any personal information for consistency you submit while on our site.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following the directions provided in your Internet browser’s “help” file.
We use cookies in our hotel & flight pages, order forms, and account login pages, we set a persistent cookie to store the check-in/out date selection, password, and some information that you filled in, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
If you reject cookies, you can still use our site, but you may enter the same information many times.
Tracking Technologies & Third-Party Cookies
Our privacy statement does not cover the use of cookies by our tracking utility company and service providers, as we do not have access to or control over these cookies. These providers use session ID cookies to enhance your browsing experience, such as facilitating site navigation and enabling shopping cart functionality.
We also utilize Google Analytics, a third-party tracking service, which collects non-personal data about visitors using cookies to analyze site usage and volume statistics. However, we do not have access to or control over these cookies. This privacy statement applies only to cookies used by Viet Vision MICE and does not extend to those used by third parties.
Web beacons
Our web pages contain electronic images known as web beacons (also called single-pixel GIFs), which work alongside cookies to gather aggregated data for analyzing site usage. Additionally, web beacons may be included in some of our emails to track which emails and links have been opened by recipients, helping us assess the effectiveness of our customer communications and marketing campaigns.
We utilize a third-party service, Google Analytics, to collect insights on how visitors interact with our website. For instance, we can track the number of users who visit a specific page and which links they click. This aggregated data helps us better understand user behavior and optimize our website’s performance.
Links to Other Web Sites
Our website contains links to external sites that may have different privacy practices than Viet Vision MICE. If you provide personal information to any of these third-party websites, your data will be handled according to their privacy policies. We encourage you to review the privacy statements of any website you visit carefully.
Security
Protecting your personal information is a priority for us. When you enter sensitive data, such as credit card details, on our website (vietdantravel.com), we use Secure Socket Layer (SSL) technology to encrypt the transmission of that information.
We adhere to widely accepted industry standards to safeguard your personal data both during transmission and after it is received. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute protection.
Additional Policy Information
Our website features Widgets, which are interactive mini-programs that provide services from third-party companies (e.g., sending free e-cards or watching videos). These Widgets may collect personal information, such as your email address, and use cookies to function properly. Any data collected through a Widget is subject to the privacy policy of the company that created it.
We also offer public community forums, such as travel story and review-sharing sections. Please be aware that any information you share in these forums may be read, collected, and used by others who access them.
Additionally, you can connect to our website through social networking platforms like Facebook, Twitter, TripAdvisor, Lonely Planet, and Wiki. These services verify your identity and may allow you to share certain personal details with us, such as your name, email address, and sign-in information, to facilitate site integration. Platforms like Facebook and Twitter also provide options for you to share your website activities on your profile, making them visible to others in your network.
Tell-A-Friend
If you choose to use our referral service to recommend our website or send free e-cards to friends, we will request your friend’s name and email address. A one-time email will be sent to invite them to visit our site. Viet Vision MICE stores this information solely to send the referral email and track the effectiveness of our referral program. Your friend can contact us to request the removal of their information from our database.
With your consent, we may publish your testimonials, questions, and reviews along with your name. If you would like them removed, please contact us at Viet Vision MICE.
Correcting and Updating Your Personal Information
To ensure your personal information is accurate, you can contact us directly to review and update your details. We will keep your information for as long as your account remains active or as needed to provide our services.
If you wish to cancel your account or request that we stop using your information, please reach out to us. However, we may retain and use your data as required to comply with legal obligations, resolve disputes, and enforce our agreements.
Notification of Privacy Statement Changes
We may update this privacy statement to reflect changes in our information practices. If any significant changes are made, we will notify you via email (sent to the address associated with your account) or through a notice on our website before the changes take effect. We encourage you to review this page periodically to stay informed about our latest privacy practices.
Our Contact Information
You can contact us about this privacy statement by writing or emailing us at the address below:
- Hanoi Office: No 31 A, Van Mieu Street, Dong Da district, Hanoi, Vietnam.
- Saigon Office: 10th Floor, Thanh Dung Office Building, 179 Nguyen Cu Trinh Street, District 1, Ho Chi Minh City, Vietnam.
Choice/Opt-Out
You can unsubscribe from our newsletters at any time by following the instructions provided in each email, visiting our newsletter page, logging into your account to update your preferences, or contacting us directly.
Additionally, we offer the option to create an account, allowing you to share messages, questions, comments, and travel experiences with others.
